George Boudreau – 4 Stars

When I had my father-in-law here, I was looking for a stairlift on the internet, and Handicare seemed like a very good company. I liked their price and the rating that I saw online. I had them install a curved stairlift that has an inside bin. It fits within the stairwell really good. We had a couple problems with it right at the beginning. When it’s down at the bottom, it’s okay because it goes past the stairwell. But when it’s all the way up and you’re in the stairwell, it makes it a little bit tight to try to get past it. It would stop halfway. And there was some type of wiring screwed up in it. But Handicare came out and looked at it and fixed it right away. The stairlift was expensive, but the quality is great. My father-in-law had no problems going up and down with it but he said, sometimes it was a little jerky. It made his life easier because he can go up and down the stairs. He’s no longer living with us, so the hurtful part is we paid a lot of money for the stairlift but then, we can’t sell it. Because it’s a curved, it’s worthless now and we’re stuck with it. But it didn’t bother me a bit except I have this big hunk of metal thing in my stairwell now. I wish they had a buyback program. Other than that, it’s a good piece of machinery.