Stairlift Reviews

08-04-2018 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Pauline Patsy
Do you recommend Handicare:
Yes

Strong points:

My legs got worse and I couldn’t do steps. I tried going up with the kids helping me for a while, but it was too much of a struggle. So, I figured stairlifts are worthwhile. I got one from Handicare and their sales visit was all good. I got the straight one and its perfect for my stairwell. Its ride is very fluid and I’ve no trouble with it.

08-03-2018 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Louis Hust
Do you recommend Handicare:
Yes

Strong points:

My wife has fallen down the steps and injured herself seriously. We live in a two-story house and had to have a stairlift installed. I used to work for the company, a local dealer, that sells Handicare stairlifts. It was after I was let go that I knew that there were a lot of people that serviced handicaps with their oxygen tanks. I talked to John and he mentioned a few or higher-end models, but we settled for what he suggested, which was Handicare. I trusted him and I got the stairlift.I personally know the installation team and they were good. We have a straight stairlift installed and it’s tight. The space was narrow and the steps were steep. According to them, we only had an inch or two to spare. That aside, the stairlift is great for my wife. I like the quietness of the stairlift and also that it has remote controls. It has the feature that lets it fold-up at the bottom which is nice. Also, the cost was adequate and it was right where I thought it should be. Plus, if we ever move out of here, the stairlift will be a good sales feature. Overall, I’m highly satisfied and would recommend Handicare to others.

08-02-2018 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Emma Winfield
Do you recommend Handicare:
Yes

Strong points:

My husband is handicapped about going up and down the steps and because we were afraid of him falling, we needed a stairlift for mobility. The other stairlift providers said that my stairway was too narrow and they wouldn’t put one in for me, so I went with Handicare and bought the straight stairlift. Interacting with the reps during the sales visit was excellent and they were all super people to work with. The two installers who came were also super. They couldn’t do enough to make us comfortable and help us out. The Handicare stairlift is perfectly good and we love the way it works. The quality is very good and it’s worth it.

03-04-2018 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Michael Berry
Do you recommend Handicare:
Yes

Strong points:

We have elderly people living with us and they needed the lift. We got feedback online and from some other people that had bought stairlifts. It seems like Handicare’s reputation and quality was better than some of the other ones out there. The rep I dealt with was excellent as far as explaining to us what it was, what we are getting and what was involved. We have a turned staircase in the house so the stairlifts are required to be ordered. He had recommended that he could put a straight line in for us while the other one was on order so we get us at least most of the stairs down. He even did that while we were waiting for the custom built ones and it took six weeks to get it. He always gets back to me and kept me posted on what was happening. He represented well and did a good job.The installer did a professional job and the installation looks fine. The stairlift looks well-built and I’ll be very happy if a year from now it’s still doing the same thing. In terms of the cost in relation to the quality, it is very competitive. We had it for two weeks and so far it seems to do the job. We’ve been very happy so far and I would tell a friend not to hesitate to use Handicare.

02-16-2018 Solid StarSolid StarSolid StarSolid StarEmpty Star 4
Name:
David Thomas
Do you recommend Handicare:
Yes

Strong points:

When I purchased Handicare Stairlift for my mother-in-law, I relied on the choice of the dealer. This unit had a cogwheel drive versus cable. The installers had some difficulties and had to call tech support. It took a lot longer to put in than anticipated. The unit malfunctioned and it was enough of a catastrophe that they had to replace the whole mechanism over. The quality control should have known there was something wrong with it ahead of time ’cause it wasn’t that complicated to install it.The installers had to come back to replace the chair and they demonstrated it to my mother-in-law. She’s taken a little bit used to it. Not because it’s hard to use, it’s just that some are reluctant to jump on it when they’ve been using the stairs all their life. The chair looks goods and works good now. So I’m happy. The unit is a straight stairlift and it sits and functions well. It may be a little slower than I would have thought it could be, but it’s smooth. The Handicare Stairlift has good value.

02-05-2018 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Gary Leu
Do you recommend Handicare:
Yes

Strong points:

I needed help getting up the stairs, and the occupational therapist that I was working with at that time recommended Handicare Stairlifts. I talked to the reps and they seemed reasonable and could meet my needs pretty quickly. The straight stairlift that I got is as compacted as I imagined it should be, and it fits fine inside of the stairwell. We had to decide whether or not to take the rails on both sides of the stairs, and we decided to take one rail out so we could put the stairlift closer to the wall. But I still want to install a rail that’s more pressed to the wall behind that, so that we could still have rails on both sides. The quality of the stairlift is okay, the ride is pretty good and I feel safe enough. I’m also not falling down the stairs anymore, which is its major feature. However, I was a little concerned at first because our stairlift is quiet going down but coming up, where it’s more underloaded, it hums a little more. The stairlift that we tried out in the store was a little quieter going up. I had the technicians come out to look at my stairlift, but they didn’t think anything was wrong or unusual. They just put a bit more lubricant on it to make sure the noise is bearable. The model that we got has the post of the seat on one side, and it extends out over the seat. I’m a little worried that it will sag at the end of that seat, but it hasn’t so far. That model was also the more inexpensive version. They didn’t have another option and I didn’t want to wait, so it was the one we had to choose. The Handicare stairlift has been worth a peace of mind and I would recommend them.

02-04-2018 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Kenneth Hutchinson
Do you recommend Handicare:
Yes

Strong points:

I have lung cancer so I needed a stairlift. I like Handicare’s price so I bought a straight type unit from them. Their installation team was nice and showed me everything about the stairlift, how it works and where its batteries were. It’s good and it has saved me steps. I haven’t had the unit that long but I really like it. I had a good experience with them.

01-24-2018 Solid StarSolid StarSolid StarSolid StarEmpty Star 4
Name:
George Boudreau
Do you recommend Handicare:
Yes

Strong points:

When I had my father-in-law here, I was looking for a stairlift on the internet, and Handicare seemed like a very good company. I liked their price and the rating that I saw online. I had them install a curved stairlift that has an inside bin. It fits within the stairwell really good. We had a couple problems with it right at the beginning. When it’s down at the bottom, it’s okay because it goes past the stairwell. But when it’s all the way up and you’re in the stairwell, it makes it a little bit tight to try to get past it. It would stop halfway. And there was some type of wiring screwed up in it. But Handicare came out and looked at it and fixed it right away.The stairlift was expensive but the quality is great. My father-in-law had no problems going up and down with it but he said, sometimes it was a little jerky. It made his life easier because he can go up and down the stairs. He’s no longer living with us, so the hurtful part is we paid a lot of money for the stairlift but then, we can’t sell it. Because it’s a curved, it’s worthless now and we’re stuck with it. But it didn’t bother me a bit except I have this big hunk of metal thing in my stairwell now. I wish they had a buyback program. Other than that, it’s a good piece of machinery.

12-08-2017 Solid StarSolid StarSolid StarSolid StarEmpty Star 4
Name:
Sam Moti
Do you recommend Handicare:
Yes

Strong points:

I’ve had the Handicare stairlift for two years now and it’s working very well. The Handicare stairlift is very safe when I’m using it and the quality is good. I’d tell others to buy one.

11-28-2017 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Ms. Webb
Do you recommend Handicare:
Yes

Strong points:

My mom’s all set and happy with Handicare Stairlifts. She has COPD and she can’t get up and down the stairs. Somebody had a used Handicare stairlift that was available through Adaptech and that one was less expensive so we got her that for her. It’s the straight option stairlift and it’s perfect. The quality is very nice, it rides well and it’s not noisy.

11-28-2017 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Joanne Kamauff
Do you recommend Handicare:
Yes

Strong points:

I couldn’t walk up the steps anymore. My daughter had Handicare installed for the steps, straight up. It’s good quality, and regarding the noise level, I can hardly hear it. I’m safe and it’s made it easier for me to go upstairs to my bedroom and my bath. It’s also good that it’s got a remote and I would recommend Handicare if others needed a stairlift.

11-28-2017 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Jack McLaughin
Do you recommend Handicare:
Yes

Strong points:

My wife keeps having trouble going up the steps so I called Walnut Medical and Handicare was what they handled. I paid $3100 and the stairlift seems to be working good. It’s predominantly for my wife but if it’s sitting there and I have to go up for a reason, I jump on it and go too. But if we don’t want to use it, we can also walk up the steps easily because the seat, footrest and both arms go up. The staircase is straight shot here and as far as that goes, the Handicare stairlift can’t be beat.